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CA Process does not like admins with local mailfiles

Tags: Lotus Domino 8.5.1 CA Process
Ran into this one the other day while making a small change to my CA based certifiers:

Cannot locate user certificate. Make sure server contains your certificate for encryption


Turs out that when your location document is configured with your mail file location as Local, you will not be able to make any changes to notes and/or internet certifiers inside the CA Process.

See also KB #1168945

Why it requires the location of the mailfile to be 'On Server' instead of just checking the home server as configured in the location document (or the server you're actually administrating) is beyond me though.

Comments

Gravatar Image1 - I ran into this, too, I think somewhere around 6.5.1 or so. I'm not sure why IBM says that setting your mail file to "on Local" is "not configured correctly". They let me do it. In some cases they even recommend it.

IBM seems to approach problem reports determined to prove they're not at fault and the application is working as designed. Blaming the customer is standard practice even when the application is at fault. They are completely forgetting that it's customers who pay the bills. It would be nice to see IBM treat customers with some dignity and respect.

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