Domino 8.5.3 mailfile move does not create correct redirect file

Tags: Lotus Domino 8.5.3 adminp redirect file nrf move user
A customer is in the process of moving users to their new environment where the user's mailfile location is different from the old environment (i.e. mail\username.nsf -> mail\ou\username.nsf).

AdminP creates the mailfile in the correct location on the new server and updates the person document accordingly.
Sofar so good.

Once the administration process removes the old  mailfile replicas some users start complaining that they can no longer access their mailfile.

Further investigation shows that the location document on the client is updated with the correct new location of the mailfile, however the standard client is rather persistent in trying to open the mailfile from the old location. This is where the redirect file should kick in.
Unfortunately, the mail\username.nrf on the old server points to mail\username.nsf on the new server instead of mail\OU\username.nsf, resulting in a popup on the client asking the user where the client should start looking for the mailfile.

Manually updating the .nrf file so it points towards the correct location fixes the issue for the users.


Reasons for ProxyOriginatingRequestUNID to change during user move

Tags: adminp notes

I'm currently working on a script that will assist a customer in moving about 16k users to a new central environment, and during testing I ran into a strange issue where the ProxyOriginatingRequestUNID and ProxyOriginatingTimeDate field values change once the client has picked up the changes.

In the current environment there's about 20 servers spread across a number of sites, and because there is no mail file name uniqueness, they cannot just use the user move process from the administration client, besides they don't want to have to manually deal with all those approve mail file deletion requests.

I've build an app that generated a unique file name for all user mail databases, and where one could assign the intended new servers to the users, and initiate the user moves.
It also contains an agent that monitors the administration requests that are generated in admin4.nsf, approving the 'Approval for Mailfile Deletion' requests that are generated once the user's client has picked up the new home server/mail database information from the server.