06/13/2014

[There is no RPC service named Account ] error on BlackBerry 10 device after activation

Tags: BlackBerry BlackBerry Enterprise Service 10 BES 10 Traveler activation error activation lotus
For those still supporting BlackBerry devices...

I recently ran into this problem while activating a new BB 10 device at a customer site. (BES 10 in combination with IBM Notes Traveler 9.0.1)

Steps to reproduce:
- create new user in the BES admin interface
- activate the device
- enter Domino webmail password on device when prompted by BB Hub

After a while this error appears.
I have found this KB document which http://www.blackberry.com/btsc/KB35447 contains instructions on how to redeploy the email profile but this not fix the issue.

The cause in my case was that the user was not a member of the group that's allowed access to the Traveler server - too bad the error message wasn't more descriptive or it would have saved me quite a bit of time.

P.S. Is it just me or is the BB Q5 slooooooooooooooooooooooooooow

02/02/2009

Another helpfull error

Tags: Lotus Notes R8.5 Error
Yesterday when I started my 8.5 Standard client it appeared to go well, it opened the workspace, the replicator page and started replicating and then I got this helpful message:

A picture named M2
Clicking on Details didn't work btw, so I have no idea which composite app is acting up. (and this is a standard install, no 3rd party composite apps installed at all).

01/11/2009

8.5 Error messages are still very helpfull ... *NOT*

Tags: Lotus Notes R8.5 Error
One thing that apparently still has not been improved in R8.5: the completely braindead error messages are still there

A picture named M2

Very helpfull indeed.
And this happened when I clicked on the (move to) Folder action in the action bar from the Junk folder to move a message that I did want to keep to it's proper folder.